Trust centre

All policies

Everything that governs how MarketWar OS operates — legal, privacy, anti-spam, rights and responsible-AI — in one place.

Terms of Service

LIVE

The agreement governing your use of the platform.

Privacy Policy

LIVE

How we collect, use, protect and share personal data (UK/EU GDPR-aligned).

Acceptable Use Policy

SUMMARY

No unlawful, deceptive or non-consensual marketing; no fabricated reviews; no bypassing safeguards.

Cookie Policy

SUMMARY

Essential cookies for auth/security; analytics and the referral cookie only on consent.

Data Processing Addendum (DPA)

SUMMARY

For customers acting as controllers — sub-processors, SCCs and security measures. Available on request.

Anti-Spam & Consent Policy

SUMMARY

Consent-gated marketing, a 5-touch / 7-day frequency cap, suppression lists and instant opt-out.

Content Rights & AI Disclosure

SUMMARY

Rights records, mandatory AI-generated-content disclosure, no impersonation or synthetic testimonials.

Refund & Cancellation Policy

SUMMARY

Subscription cancellation, downgrade protection; top-up ACUs non-refundable once partially used.

Service Level & Support

SUMMARY

Availability targets, support tiers, and the live status page.

Responsible AI Policy

SUMMARY

Estimates labelled, unsubstantiated claims blocked, restricted categories human-gated.

Automation & Human Approval

SUMMARY

Agents may draft unattended; nothing is sent, published or spent without your approval. Automated spend is metered and capped per brand per day, and every schedule can be switched off.

Creator Earnings & Payouts

SUMMARY

0.5% with no follower gate, 0.75% and 1% on verified counts. A commission is earned rather than granted: a brand may dispute it on stated grounds but cannot quietly withhold it. Paid gross — nothing is withheld for tax, because a creator is not an employee.

Withdrawal Fees & Reporting

SUMMARY

The payout provider's processing fee at cost, plus 3% of that fee as administration — never 3% of your withdrawal. Every charge itemised before you confirm, and annual earnings reported to the tax authority with a copy to you.

Synthetic Faces & Voices

SUMMARY

A real person's likeness needs a recorded, scoped, revocable consent before it is synthesised — face and voice are separate permissions, and without one covering the use the platform refuses to render. Synthetic media must be disclosed.

Competitor Ad Analysis

SUMMARY

We count what the ads in your category have in common; we will not recreate a competitor's advertisement, and we never label one a winner.

Reviews & Social Proof

SUMMARY

Review requests go to real customers, everyone eligible gets the same link, and no supplied reviews or purchased followers are available at any price — the DMCC Act 2024 and the FTC rule make the trader liable, not us.

Need a signed DPA or bespoke terms? Contact us.